About Us

MSC Services is a management consulting firm with unique expertise in Outsourcing, Business Operations, Information Technology, Marketing Operations, and Call Centers.  We provide both executive-level strategic guidance and hands-on execution assistance to drive client objectives.  Unlike other firms MSC always remains 100% vendor neutral and we are never a broker (we never refer our clients to a service provider for a referral fee or commission).

MSC's President and Founder, Michael Speaker, has 20-years Business leadership experience including 11-years managing global technology and business operations at GE Capital. While at GE he was responsible for driving $200-Million in annual outsourcing savings and played an instrumental role in the start-up of GE's well-known BPO facility in Gurgaon, India (then GECIS, now known as GENPACT).

While MSC is primarily a consulting firm we are often called upon by clients to recruit full-time or contract-to-hire positions as an extension of our consulting engagements.   We offer recruiting services only when we have extensive first-hand knowledge of the role that can be leveraged to quickly match candidates with client requirements.

MSC was founded in 2001 and has served more than 30 clients ranging from small start-ups to Fortune 100 firms in the NYC Metro area and around the globe. MSC's team covers a wide variety of industries and functional areas including Call Centers, Operations, Telemarketing, Offshore Software Development, BPO, Information Technology, and back-office processing.

Contact us at 203.663.2816 or info@mscservices.com for more information.